Terms & Conditions
By submitting a deposit or payment, thus initiating a HopeWrites project, I understand the following:
Due to the nature of the writing business, we have a zero refund policy. We work diligently, however, to perfect a project to the client's standard.
Deposit required for all projects. A project can only be launched when a deposit is received. Deposit amount equivalent to $50% of project total. Project totals less than $200 are due in full before a project begins. All deposits are non-refundable.
Original drafts are delivered to clients 10-14 business days from the project launch date. Clients agree all projects (including 3 rounds of edits) must be completed within 30 calendar days from the project launch date. Excessive editing or changes to the initial vision for the project may prolong turnaround time or incur additional fees. Before this occurs a client is notified.
Government contracts, ad agency contracts, and select corporate projects are excluded from flat writing rates. For entities such as these, an hourly rate of $150 applies.